Terms & conditions
WHO WE ARE
Welcome to ZanCo – your destination for timeless and bold fashion, accessible at www.zancokw.com. These Terms & Conditions govern your use of our website and services. By accessing or using our platform, you agree to be bound by the following terms.
General Information
Zan Co KW is operated in accordance with the applicable laws and regulations of the State of Kuwait and follows general guidelines for consumer rights under GCC e-commerce and consumer protection laws.
Our business operates exclusively online and provides delivery services to Kuwait and the GCC.
Products and Availability
All products displayed on the website are subject to availability. We reserve the right to discontinue or modify any product without prior notice.
Orders & Payments
Payment Method: We accept online payments only via secure payment gateways (e.g., KNET, Visa, MasterCard).
Currency: All prices are listed in Kuwaiti Dinar (KWD).
Order Confirmation: Once your order is placed, you will receive an email confirmation.
Fraud Prevention: Orders found to be fraudulent or suspicious may be canceled at our discretion.
Delivery
Delivery Time: Orders are typically delivered within 10 to 14 working days across Kuwait and the GCC.
Shipping Charges: These may apply depending on your location and will be clearly stated at checkout.
Delays: While we strive to meet delivery timelines, delays may occur due to customs, weather, or unforeseen events. Zan Co KW will not be held liable for such delays.
Returns & Exchanges
Zan Co KW does not accept returns or exchanges.
All purchases are considered final unless the product delivered is damaged, defective, or not as described.
In the rare case of a faulty item, please contact us at [zancokw@gmail.com] within 48 hours of delivery with proof (photos/videos), and we will address the issue in accordance with Kuwait’s consumer protection regulations.
Cancellations
Orders cannot be canceled once they are confirmed and paid. We advise customers to carefully review their cart before completing the payment.
Intellectual Property
All content on zancokw.com—including designs, logos, photos, and product descriptions—are the intellectual property of Zan Co KW and may not be used or reproduced without our written consent.
Privacy Policy
Your personal data is handled in accordance with our Privacy Policy, which complies with GCC data protection standards. We use your information only to fulfill your order and communicate with you.
View our full Privacy Policy here.
